{"id":901,"date":"2026-04-14T11:15:00","date_gmt":"2026-04-14T11:15:00","guid":{"rendered":"https:\/\/hiperme.io\/nuevas-funcionalidades-en-hiperme\/"},"modified":"2026-10-02T01:13:43","modified_gmt":"2026-10-02T01:13:43","slug":"nuevas-funcionalidades-en-hiperme","status":"publish","type":"post","link":"https:\/\/hiperme.io\/en\/nuevas-funcionalidades-en-hiperme\/","title":{"rendered":"Nuevas funcionalidades en HiperMe!: Anal\u00edtica con IA, Dashboards a medida y m\u00e1s"},"content":{"rendered":"<p><span id=\"docs-internal-guid-01936002-7fff-e898-4753-1655e3695670\"><\/p>\n<p><span face=\"Arial, sans-serif\"><\/span><\/p>\n<table align=\"center\" cellpadding=\"0\" cellspacing=\"0\" class=\"tr-caption-container\">\n<tbody>\n<tr>\n<td><\/td>\n<\/tr>\n<tr>\n<td class=\"tr-caption\"><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><\/span><\/p>\n<p><span face=\"Arial, sans-serif\">Estamos emocionados de presentarte la <\/span><span face=\"Arial, sans-serif\">Versi\u00f3n 1.28.1<\/span><span face=\"Arial, sans-serif\"> de HiperMe! Contact Center. Esta actualizaci\u00f3n no es solo una mejora de rendimiento; es un salto hacia la gesti\u00f3n inteligente de tus datos.<\/span><\/p>\n<h2><span face=\"Arial, sans-serif\">Anal\u00edtica de Datos potenciada por IA (Beta)<\/span><\/h2>\n<p><span face=\"Arial, sans-serif\">Hemos integrado Inteligencia Artificial directamente en tus m\u00e9tricas. Ahora, entender el rendimiento de tu operaci\u00f3n es m\u00e1s f\u00e1cil que nunca.<\/span><\/p>\n<ul>\n<li aria-level=\"1\">\n<p><span>An\u00e1lisis con IA:<\/span><span> Ahora puedes <\/span><span>solicitar an\u00e1lisis instant\u00e1neos<\/span><span> de tus datos con un solo clic. El sistema genera por ti un <\/span><span>resumen ejecutivo<\/span><span> que identifica tendencias y puntos de mejora, transformando n\u00fameros complejos en conclusiones claras para tu toma de decisiones.<\/span><\/p>\n<\/li>\n<li aria-level=\"1\">\n<p><span>Gr\u00e1ficos Personalizados:<\/span><span> Crea y destaca visualizaciones espec\u00edficas dentro de cada m\u00e9trica.<\/span><\/p>\n<\/li>\n<li aria-level=\"1\">\n<p><span>Secci\u00f3n &#8220;Mi Anal\u00edtica&#8221;:<\/span><span> Tu nuevo centro de control. Dise\u00f1a dashboards personalizados con los gr\u00e1ficos que guardes en &#8220;Mis Gr\u00e1ficos&#8221;.<\/span><\/p>\n<\/li>\n<li aria-level=\"1\">\n<p><span>Acceso Flexible:<\/span><span> Dispones de 3 an\u00e1lisis\/gr\u00e1ficos diarios incluidos. <\/span><span>\u00bfQuieres uso ilimitado?<\/span><span> Solo debes <\/span><a href=\"https:\/\/www.youtube.com\/watch?v=TWG0p8tq5W4\"><span>configurar tu propia API Key de Google Gemini<\/span><\/a><span>.<\/span><\/p>\n<\/li>\n<\/ul>\n<p><span face=\"Arial, sans-serif\">Puedes ver c\u00f3mo funciona en este <\/span><a href=\"https:\/\/www.youtube.com\/watch?v=HjBy4T6QInk\"><span face=\"Arial, sans-serif\">Video Demo de Anal\u00edtica con IA<\/span><\/a><\/p>\n<h2><span face=\"Arial, sans-serif\">Nuevo Discador Predictivo<\/span><\/h2>\n<p><span face=\"Arial, sans-serif\">\u00a1Menos espera, m\u00e1s conversaciones! Hemos implementado un <\/span><span face=\"Arial, sans-serif\">nuevo discador predictivo<\/span><span face=\"Arial, sans-serif\"> optimizado para conectar agentes con clientes de forma mucho m\u00e1s \u00e1gil, maximizando el tiempo efectivo de operaci\u00f3n.<\/span><\/p>\n<p><span face=\"Arial, sans-serif\">Mira el discador en acci\u00f3n aqu\u00ed: <\/span><a href=\"https:\/\/www.youtube.com\/watch?v=IiA1gcRukY4\"><span face=\"Arial, sans-serif\">Video Demo: Nuevo Discador Predictivo<\/span><\/a><\/p>\n<h2><span face=\"Arial, sans-serif\">Precisi\u00f3n y Control en tus Reportes<\/span><\/h2>\n<h3><span face=\"Arial, sans-serif\">Optimizaci\u00f3n en M\u00e9tricas de Chat<\/span><\/h3>\n<p><span face=\"Arial, sans-serif\">Mejoramos el motor de c\u00e1lculo para los tiempos de atenci\u00f3n en chat. Ahora los datos son m\u00e1s precisos y la actualizaci\u00f3n en la secci\u00f3n de reportes es significativamente m\u00e1s veloz.<\/span><\/p>\n<h3><span face=\"Arial, sans-serif\">Filtros Redise\u00f1ados<\/span><\/h3>\n<p><span face=\"Arial, sans-serif\">La experiencia de usuario es prioridad. Hemos renovado visualmente el sistema de filtros y a\u00f1adido una funci\u00f3n clave: <\/span><span face=\"Arial, sans-serif\">Filtrado por rango horario<\/span><span face=\"Arial, sans-serif\">. Ahora puedes auditar periodos espec\u00edficos del d\u00eda con total facilidad.<\/span><\/p>\n<h2><span face=\"Arial, sans-serif\">Gesti\u00f3n de Agentes Mejorada<\/span><\/h2>\n<p><span face=\"Arial, sans-serif\">Para mantener tus listas limpias y evitar errores operativos, ahora puedes <\/span><span face=\"Arial, sans-serif\">desactivar agentes<\/span><span face=\"Arial, sans-serif\">. Los agentes inactivos dejar\u00e1n de aparecer en las listas de selecci\u00f3n, facilitando la administraci\u00f3n visual de tu equipo actual.<\/span><\/p>\n<p><\/p>\n<h3><span face=\"Arial, sans-serif\">\u00bfListo para probar las novedades?<\/span><\/h3>\n<p><span face=\"Arial, sans-serif\">La actualizaci\u00f3n ya est\u00e1 disponible. Si tienes dudas sobre c\u00f3mo configurar la IA o el nuevo discador, nuestro equipo de soporte est\u00e1 listo para ayudarte.<\/span><\/p>\n<p><span face=\"Arial, sans-serif\">El equipo de HiperMe!<\/span><\/p>\n<p><\/p>\n<div class=\"blogger-post-footer\">\u00bfTienes alguna pregunta o sugerencia?<\/p>\n<p>Nos encantar\u00eda saber de ti. Si tienes alguna pregunta, comentario o sugerencia, no dudes en contactarnos en cualquier momento a info@hiperpbx.com<\/p><\/div>","protected":false},"excerpt":{"rendered":"<p>Estamos emocionados de presentarte la Versi\u00f3n 1.28.1 de HiperMe! Contact Center. Esta actualizaci\u00f3n no es solo una mejora de rendimiento; es un salto hacia la gesti\u00f3n inteligente de tus datos. Anal\u00edtica de Datos potenciada por IA (Beta) Hemos integrado Inteligencia Artificial directamente en tus m\u00e9tricas. Ahora, entender el rendimiento de tu operaci\u00f3n es m\u00e1s f\u00e1cil [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1028,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[27],"tags":[],"class_list":["post-901","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ia"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Nuevas funcionalidades en HiperMe!: Anal\u00edtica con IA, Dashboards a medida y m\u00e1s | HiperMe<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hiperme.io\/en\/nuevas-funcionalidades-en-hiperme\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Nuevas funcionalidades en HiperMe!: Anal\u00edtica con IA, Dashboards a medida y m\u00e1s | HiperMe\" \/>\n<meta property=\"og:description\" content=\"Estamos emocionados de presentarte la Versi\u00f3n 1.28.1 de HiperMe! Contact Center. Esta actualizaci\u00f3n no es solo una mejora de rendimiento; es un salto hacia la gesti\u00f3n inteligente de tus datos. Anal\u00edtica de Datos potenciada por IA (Beta) Hemos integrado Inteligencia Artificial directamente en tus m\u00e9tricas. 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